HiLook+ Technical Support

Operation guides, software downloads and product documents

Product Documents

Specification overview and product catalog (PDF)

  • HiLook+ Product Selection Guide

    A specification comparison across the full range, to help you pick the right equipment quickly.

    Download PDF (Chinese)

  • HiLook+ Product Catalog

    The complete catalog with feature descriptions, covering HiLook+ specifications and key capabilities.

    Download PDF (Chinese)

Operation Guides

How to operate HiLook recorders, step by step

HiLook Recorder Web Interface

Log in to a recorder from a browser for live view, playback and settings

HiLook Recorder Local Interface

Operate a recorder on site with a monitor and mouse

Software Downloads

Windows software and the mobile app

Windows software

  • HiTools Delivery Deployment Tool Recommended

    Find, activate, re-address and configure many devices at once

    v2.1.2.1 Download Details

  • HiLook SADP Device Search and Configuration Tool

    Find a single device, activate it or reset its password

    v3.1.4.5 Download Details

  • HiLook Guarding Vision Central Management

    Manage multiple recorders and cameras from one PC

    v3.13.1.5 Download Details

Mobile app

Interactive Tools

Online calculators and decoders for HiLook+ specifications

Storage Capacity Calculator

Pick the resolution, codec and retention period to size your drives, and get matching recorder suggestions.

Model Number Decoder

Enter an IPC, DVR or NVR model number to see what each code segment says about form factor, resolution and features.

Need more help?

For technical questions or further support, get in touch with our team

Contact FAQ