HiLook+ Technical Support

Software tools, operation guides and product documentation

Product Documents

HiLook+ Product Selection Guide

A specification comparison across the full range, to help you pick the right equipment quickly.

HiLook+ Product Catalog

The complete catalog with feature descriptions, covering HiLook+ specifications and key capabilities.

Software and Tools

The complete toolkit for managing and operating HiLook+ security equipment

HiLook Vision Mobile App

Mobile Surveillance Application

HiLook Vision is a versatile mobile surveillance app built for HiLook products. Wherever you are, as long as your phone is online, its straightforward interface lets you manage your DVRs, NVRs, IP cameras, video intercoms and access control devices.

iOS / Android
Learn more

HiLook Recorder Web Interface

Web Interface & Configuration

HiLook recorders ship with a capable, easy-to-use browser interface — there is no extra software to install. It works with all mainstream browsers including IE, Edge and Chromium-based browsers, and the layout is straightforward to navigate.

Browser (IE / Edge / Chrome)
Learn more

HiLook Guarding Vision Central Management

Central Management System

Guarding Vision is a free central management application built for HiLook products and aimed at small and medium businesses. It brings video surveillance, access control and intercom together on a single platform for efficient, consistent management.

Windows Download available
Learn more

HiLook Recorder Local Interface

Local GUI Operation

HiLook recorders have a capable, straightforward local interface — plug in a monitor and mouse and you are working. The main menu mirrors the web interface closely, so switching between the two takes no relearning. The features fall into four main areas.

Local (monitor and mouse) Document available
Learn more

HiLook SADP Device Search and Configuration Tool

Search Active Devices Protocol

SADP is an essential utility for HiLook network products. Whether you are an installer or an end user, it finds devices on the local network, activates them and configures their network parameters. Currently available in English and Simplified Chinese.

Windows Download available
Learn more

Need more help?

For technical questions or further support, get in touch with our team